Shipping policy

Updated: July 24th 2025

All orders placed through Choose Homegrown are made once your order is placed. It typically takes 3-7 business days to fulfill an order when Standard Shipping is selected at checkout and 6-10 business days when Economy Shipping is selected. The shipping time and cost depends on the item and your location.

Where offered, Local Express Shipping means UPS Ground and is estimated as 1 business day in the Southern California area.

Where offered, Free Shipping means free Economy Shipping to addresses in the United States. Not all products are eligible for Free Shipping.  

Shipping timelines are provided as estimates only and may increase during the Holiday season, during inclement weather or other busy shopping periods. Shipping delays are unfortunately beyond our control. Refer to our Terms of Service for additional details.

You will receive an Order Confirmation email when you place your order to confirm your order number, and then an additional email when your order leaves our fulfillment center with tracking information. Finally you will receive an email when your order is delivered. If you receive this email but did not receive your shipment please contact us at Support@choosehomegrown.com and we will do our best to assist you. Please note that items may be shipped separately so you may receive multiple emails for items as they are shipped. Please be sure to check your email folders including the spam folder. You can also check your Order History and order status in your Account Settings on the Store to see the latest updates.

We currently do not ship outside of the USA.   

For packages lost in transit, claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part will be covered at our expense. Please contact us at Support@choosehomegrown.com and include the order number, your name and contact information and any additional pertinent information and we will do our best to assist you.

If you provided an address that is considered insufficient by the courier, the shipment will be returned to our facility. Please contact us at Support@choosehomegrown.com with your order number and an updated address and we will do our best to assist you. You will be liable for any reshipment costs once we have confirmed an updated address (if applicable).

Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment (if applicable).

If you have any issues or concerns about your order, contact us at Support@choosehomegrown.com so we can help resolve any issues.